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Bookings Policy

Event Booking: Cancellation and Refund Policy

Due to the limited number of tickets available to our events we apply the following cancellation and refund policy:

  • Requests for refunds received more than one working day prior to the date of the event will receive a full refund
  • Requests for refunds received after one working day of the event date, refund will not be given
  • Cancellations should be made in writing (including email via our contact form) one working day prior to the event

If, for any reason, the organisers have to cancel an event we will notify you by telephone if you supplied a contact telephone number when making your booking or by email (if you provided that information).

If you have provided contact information upon booking and will refund your ticket in full.


Full payment is required for all events at the time of booking as we cannot guarantee spaces if they are not paid for in advance. Payment may be by cash, cheque, postal order or online using PayPal. 

Tickets for all bookings are not send by post. They are to be collected from the conference registration desk on arrival at the venue upon presentation of your email receipt (either your receipt or your PayPal receipt) or a printout of your order invoice. Note: printable invoices are available by logging in to website with the user account with which you purchased your tickets and navigating to the Account area, selecting Orders and selecting Invoice.